danica1404
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0607536373 0607536*** show
About Me
Work & Experience
Track & Trace / Dispatch Assistant
• Maintained and organized transportation and shipment documentation • Tracked and updated shipment statuses to ensure on-time delivery • Communicated with customers and drivers to provide updates and resolve issues • Assisted in coordinating routes and driver schedules • Supported timely pick-ups and deliveries through effective planning • Maintained vehicle maintenance records and ensured compliance with safety regulations
Dispatcher
• Assigned shipments and optimized routes based on delivery priorities, driver availability, and vehicle capacity • Booked an average of 20 loads per day, maintaining efficiency and meeting delivery deadlines • Coordinated with customer service and logistics teams to resolve delivery-related issues • Acted as the primary point of contact for drivers, managing delays, route changes, and operational challenges • Monitored fleet movement using GPS tracking systems and dispatch software • Provided real-time updates to customers regarding shipment status • Handled emergency situations and ensured minimal disruption to operations
Track & Trace Specialist
• Monitored shipment progress to ensure timely and accurate deliveries • Maintained consistent communication with drivers and carriers to gather updates and address delays • Updated internal systems with real-time tracking information • Coordinated with brokers and customers to provide status updates and resolve issues • Identified potential disruptions and implemented timely solutions • Maintained accurate and up-to-date shipment records