Lazar O

I have two years of experience working in the logistics and transportation industry as a Track and Trace Coordinator. My primary responsibility was monitoring shipments from pickup to final delivery, ensuring that all loads moved on schedule and that any delays or issues were communicated promptly to customers, drivers, and carriers. I maintained constant communication with drivers to provide updates, collect shipment information, and resolve any problems that arose during transit. In addition to track and trace duties, I was responsible for maintaining accurate shipment records by updating load statuses, confirming delivery information, and ensuring all documentation was complete and organized. I also handled EFS payments, processing fuel advances and other driver-related payments accurately and efficiently while following company procedures. I regularly assisted the dispatch team by helping assign loads, coordinating pickup and delivery appointments, and communicating route information to drivers. Working closely with dispatchers and operations staff allowed me to develop strong problem-solving, communication, and multitasking skills while ensuring freight was delivered safely and on time. Through this experience, I gained a solid understanding of transportation operations, customer service, and the importance of maintaining efficiency and accuracy in a fast-paced logistics environment.