Ndispatcher
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+38163425349 +38163425*** show
About Me
As a dedicated professional, I bring a wealth of experience in customer support, online sales, English teaching, and logistics. My proven track record showcases my ability to multitask efficiently, learn quickly, and communicate effectively, ensuring I excel in dynamic, fast-paced environments. My problem-solving skills are sharp, and I am adept at navigating complex challenges. With experience in training and coaching peers, managing substantial workloads, and fostering robust relationships with both clients and team members, I am poised to deliver exceptional results.
Education
Gimnazijalac
I have attended a top-tier gymnasium renowned for its preparatory programs for higher education, as well as received four years of intensive, high-quality English tutoring.
Work & Experience
Dispatcher
I have managed logistics and utilized dispatch software to record job details, dispatch times, and route information for trucking operations. Strong multi-tasking and organizational abilities were needed for deliveries to be coordinated efficiently. I tried as best as I could to leverage customer service experience to communicate with the drivers and clients to support our team.
Afterhours Track & Trace Specialist / Account Executive
Monitored active freight shipments across the U.S. market during overnight operations, ensuring loads were moving according to schedule and updating shipment statuses in real time. Communicated directly with carriers, drivers, and customers by phone to confirm pickup/delivery progress, resolve delays, and provide accurate ETAs. Served as the main after-hours contact point for load updates and issues, coordinating information between drivers, dispatchers, and internal teams to keep shipments on track and customers informed.
